* * * CMMI-SVC(c) v1.3 Required/Expected Components Search Results * * *
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1284 records scanned. Unique Matches=101. Total Matches=101.
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REQM:REQUIREMENTS MANAGEMENT
REQM:The purpose of Requirements Management (RM) is to manage requirements of the products and product components and to ensure alignment between those requirements and the work plans and work products.
REQM:SG 1, Requirements are managed and inconsistencies with plans and work products are identified.
WP:WORK PLANNING
WP:The purpose of Work Planning (WP) is to establish and maintain plans that define work activities.
WP:SG 1, Estimates of work planning parameters are established and maintained.
WP:SG 2, A work plan is established and maintained as the basis for managing the work.
WP:SG 3, Commitments to the work plan are established and maintained.
WMC:WORK MONITORING AND CONTROL
WMC:The purpose of Work Monitoring and Control (WMC) is to provide an understanding of the ongoing work so that appropriate corrective actions can be taken when the performance deviates significantly from the plan.
WMC:SG 1, Actual work progress and performance are monitored against the work plan.
WMC:SG 2, Corrective actions are managed to closure when the work performance or results deviate significantly from the plan.
SAM:SUPPLIER AGREEMENT MANAGEMENT
SAM:The purpose of Supplier Agreement Management (SAM) is to manage the acquisition of products and services from suppliers.
SAM:SG 1, Agreements with the suppliers are established and maintained.
SAM:SG 2, Agreements with suppliers are satisfied by both the work group and the supplier.
MA:MEASUREMENT AND ANALYSIS
MA:The purpose of Measurement and Analysis (MA) is to develop and sustain a measurement capability used to support management information needs.
MA:SG 1, Measurement objectives and activities are aligned with identified information needs and objectives.
MA:SG 2, Measurement results, which address identified information needs and objectives, are provided.
PPQA:PROCESS AND PRODUCT QUALITY ASSURANCE
PPQA:The purpose of Process and Product Quality Assurance (PPQA) is to provide staff and management with objective insight into processes and associated work products.
PPQA:SG 1, Adherence of the performed process and associated work products to applicable process descriptions, standards, and procedures is objectively evaluated.
PPQA:SG 2, Noncompliance issues are objectively tracked and communicated, and resolution is ensured.
CM:CONFIGURATION MANAGEMENT
CM:The purpose of Configuration Management (CM) is to establish and maintain the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits.
CM:SG 1, Baselines of identified work products are established.
CM:SG 2, Changes to the work products under configuration management are tracked and controlled.
CM:SG 3, Integrity of baselines is established and maintained.
SD:SERVICE DELIVERY
SD:The purpose of Service Delivery (SD) is to deliver services in accordance with service agreements.
SD:SG 1, Service agreements are established and maintained.
SD:SG 2, Preparation for service delivery is conducted.
SD:SG 3, Services are delivered in accordance with service agreements.
CAM:CAPACITY AND AVAILABILITY MANAGEMENT
CAM:The purpose of Capacity and Availability Management (CAM) is to ensure effective service system performance and ensure that resources are provided and used effectively to support service requirements.
CAM:SG 1, Preparation for capacity and availability management is conducted.
CAM:SG 2, Capacity and availability are monitored and analyzed to manage resources and demand.
IRP:INCIDENT RESOLUTION AND PREVENTION
IRP:The purpose of Incident Resolution and Prevention (IRP) is to ensure timely and effective resolution of service incidents and prevention of service incidents as appropriate.
IRP:SG 1, Preparation for incident resolution and prevention is conducted.
IRP:SG 2, Individual incidents are identified, controlled, and addressed.
IRP:SG 3, Causes and impacts of selected incidents are analyzed and addressed.
SCON:SERVICE CONTINUITY
SCON:The purpose of Service Continuity (SCON) is to establish and maintain plans to ensure continuity of services during and following any significant disruption of normal operations.
SCON:SG 1, The essential functions and resources on which services depend are identified and documented.
SCON:SG 2, Preparations are made for service continuity.
SCON:SG 3, The service continuity plan is verified and validated.
SSD:SERVICE SYSTEM DEVELOPMENT
SSD:The purpose of Service System Development (SSD) is to analyze, design, develop, integrate, verify, and validate service systems, including service system components, to satisfy existing or anticipated service agreements.
SSD:SG 1, Stakeholder needs, expectations, constraints, and interfaces are collected, analyzed, and transformed into validated service system requirements.
SSD:SG 2, Service system components are selected, designed, implemented, and integrated.
SSD:SG 3, Selected service system components and services are verified and validated to ensure correct service delivery.
SST:SERVICE SYSTEM TRANSITION
SST:The purpose of Service System Transition (SST) is to deploy new or significantly changed service system components while managing their effect on ongoing service delivery.
SST:SG 1, Preparation for service system transition is conducted.
SST:SG 2, The service system is deployed to the delivery environment.
STSM:STRATEGIC SERVICE MANAGEMENT
STSM:The purpose of Strategic Service Management (STSM) is to establish and maintain standard services in concert with strategic needs and plans.
STSM:SG 1, Strategic needs and plans for standard services are established and maintained.
STSM:SG 2, A set of standard services is established and maintained.
OPF:ORGANIZATIONAL PROCESS FOCUS
OPF:The purpose of Organizational Process Focus (OPF) is to plan, implement, and deploy organizational process improvements based on a thorough understanding of current strengths and weaknesses of the organization's processes and process assets.
OPF:SG 1, Strengths, weaknesses, and improvement opportunities for the organization's processes are identified periodically and as needed.
OPF:SG 2, Process actions that address improvements to the organization's processes and process assets are planned and implemented.
OPF:SG 3, Organizational process assets are deployed across the organization and process related experiences are incorporated into organizational process assets.
OPD:ORGANIZATIONAL PROCESS DEFINITION
OPD:The purpose of Organizational Process Definition (OPD) is to establish and maintain a usable set of organizational process assets, work environment standards, and rules and guidelines for teams.
OPD:SG 1, A set of organizational process assets is established and maintained.
OT:ORGANIZATIONAL TRAINING
OT:The purpose of Organizational Training (OT) is to develop skills and knowledge of people so they can perform their roles effectively and efficiently.
OT:SG 1, A training capability, which supports the roles in the organization, is established and maintained.
OT:SG 2, Training for individuals to perform their roles effectively is provided.
IWM:INTEGRATED WORK MANAGEMENT
IWM:The purpose of Integrated Work Management (IWM) is to establish and manage the work and the involvement of relevant stakeholders according to an integrated and defined process that is tailored from the organization's set of standard processes.
IWM:SG 1, The work is conducted using a defined process tailored from the organization's set of standard processes.
IWM:SG 2, Coordination and collaboration of relevant stakeholders are conducted.
RSKM:RISK MANAGEMENT
RSKM:The purpose of Risk Management (RSKM) is to identify potential problems before they occur so that risk-handling activities can be planned and invoked as needed across the life of the product or work to mitigate adverse impacts on achieving objectives.
RSKM:SG 1, Preparation for risk management is conducted.
RSKM:SG 2, Risks are identified and analyzed to determine their relative importance.
RSKM:SG 3, Risks are handled and mitigated as appropriate to reduce adverse impacts on achieving objectives.
DAR:DECISION ANALYSIS AND RESOLUTION
DAR:The purpose of Decision Analysis and Resolution (DAR) is to analyze possible decisions using a formal evaluation process that evaluates identified alternatives against established criteria.
DAR:SG 1, Decisions are based on an evaluation of alternatives using established criteria.
OPP:ORGANIZATIONAL PROCESS PERFORMANCE
OPP:The purpose of Organizational Process Performance (OPP) is to establish and maintain a quantitative understanding of the performance of selected processes in the organization’s set of standard processes in support of achieving quality and process performance objectives, and to provide process performance data, baselines, and models to quantitatively manage the organization’s work.
OPP:SG 1, Baselines and models, which characterize the expected process performance of the organization's set of standard processes, are established and maintained.
QWM:QUANTITATIVE WORK MANAGEMENT
QWM:The purpose of Quantitative Work Management (QWM) is to quantitatively manage the work to achieve the established quality and process performance objectives for the work.
QWM:SG 1, Preparation for quantitative management is conducted.
QWM:SG 2, The work is quantitatively managed.
CAR:CAUSAL ANALYSIS AND RESOLUTION
CAR:The purpose of Causal Analysis and Resolution (CAR) is to identify causes of selected outcomes and take action to improve performance.
CAR:SG 1, Root causes of selected outcomes are systematically determined.
CAR:SG 2, Root causes of selected outcomes are systematically addressed.
OPM:ORGANIZATIONAL PERFORMANCE MANAGEMENT
OPM:The purpose of Organizational Performance Management (OPM) is to proactively manage the organization's performance to meet its business objectives.
OPM:SG 1, The organization’s business performance is managed using statistical and other quantitative techniques to understand process performance shortfalls, and to identify areas for process improvement.
OPM:SG 2, Improvements are proactively identified, evaluated using statistical and other quantitative techniques, and selected for deployment based on their contribution to meeting quality and process performance objectives.
OPM:SG 3, Measurable improvements to the organization’s processes and technologies are deployed and evaluated using statistical and other quantitative techniques.
Total matching records, this section: 101.
(Engine: CMMI-SVC v1.3; Revision 0.01.02, Site: www.abridge-tech.com/cmmi07v1-3_SVC.html, Build: 02 11Nov18
(c) CMM, CMMI, CMMI-DEV, CMMI-SVC and Capability Maturity Model are registered in the U.S. Patent Trademark Office by Carnegie Mellon University.